The Online Store serves as a digital marketplace where suppliers can showcase and sell their products to a global audience. It provides customers with access to a wide range of offerings, complete with detailed descriptions, specifications, and user reviews. Through this section, users can easily search for products, request quotations, and communicate directly with sellers, creating a seamless buying and selling experience.

✅ Steps to Access the Online Store Section

The Online Store section on Jazalla provides a platform for users to explore and purchase products listed by suppliers. Follow these steps to get started:

1. Log In: Sign in to your Jazalla account using your registered credentials.

2. Navigate to Marketplace: From the left-hand sidebar menu, select Marketplace. This area serves as the central hub for all business-related features.

3. Select Online Store: Within the Marketplace, click on Online store. You’ll be redirected to a dedicated page displaying all available listings.

📋 Exploring Product Listings  

Once inside the Online Store, you can browse, filter, and review products using the following tools and features:

• Search Bar: Enter keywords (e.g., solar panel, gate valve, cutting tools) in the “What are you looking for?” field to quickly find specific products.

• Product Classification (UNSPSC): Refine results based on product classifications for more accurate searches. (e.g., Building and construction machinery and accessories)

• Filters Options: Refine results filter by Show All, Favourite List, National Product, Price (Low to High / High to Low), New / Old, A–Z / Z–A. 

• Distance: Adjust location radius to view products within your preferred proximity. 
  
• View Options: Switch between grid and list views to customize how listings are displayed.
  

• Listing Display: Each product listing shows key details, including:

  • Product name, image, and pricing (or RFQ only if quotation is required)

  • Minimum order quantity (MOQ), Review and location

  • Supplier contact (e.g., Company name)

  • Manufacturer, part number, HS code, and country of origin.

  • UNSPSC product classification with code (e.g., 20141004 - Wellhead gate valves)

• Action Buttons: 

  • View Details: Open a full product profile with complete specifications and others details.

  • Request for Quote (RFQ): Send a quotation request directly to the supplier through message.

  • Chat: Start real-time communication with sellers.

  • Add to Favourites: Save products for quick access later.

📋 Product Details Overview

The Product Details Page provides a comprehensive view of each product, allowing buyers to make informed decisions before purchase. At the top, multiple product images are displayed, giving users a closer look at the item from different angles and perspectives. Alongside the images, additional information such as product identifiers, manufacturer details, and ordering requirements are clearly presented in a structured list.

• Description: The Description section offers an overview of the product’s features and intended use, supported by its official UNSPSC classification and HS Code to ensure standardization and international compliance.

• Specifications: In the Specifications section, buyers can review technical details, dimensions, materials, and other essential characteristics that define the product’s performance and quality.

• Warranty : The Warranty section outlines coverage terms, providing transparency on product reliability and after-sales support, while the Refund and Shipping section explains return policies, shipping methods, delivery timelines, and any associated conditions.

• Documents: The Documents section allows suppliers to upload and share supporting materials such as datasheets, manuals, or certifications, giving buyers easy access to important references.

• Review & Rating: The Reviews section displays customer feedback and ratings, helping buyers evaluate product quality and supplier credibility through real user experiences.

📝 Instructions for Upload Product Catalogue

The Online Store section on Jazalla allows companies to create and publish product listings to showcase their catalogue and reach potential buyers. Follow the steps below to create a post, along with a detailed breakdown of each section on the create page.

1. Access the Create Page:

   • Navigate to Online store in the marketplace.

   • Click the top right button Manage Catalogue.

   • Click + Create to open the Product Create Post page.

    

2. Breakdown of Sections: 

   • General Information: Enter the core details of your product to ensure buyers receive complete and accurate information.

     • Product Name – Official name of the product.

     • Model No / SKU – Unique identifier for tracking and sales.

     • Manufacturer Brand – The brand name associated with the product.

     • Manufacturer Part No – Reference number provided by the manufacturer.

     • Manufacturer Country – Country of origin for the product.

     • Unit – Measurement unit (e.g., piece, box, set).

     • MOQ – Define the lowest purchase quantity allowed.

     • Sale/Purchase Price – Input selling and cost prices.

     • Payment Mode – Select acceptable payment methods.

     • VAT – Enter applicable tax details.

     • Price Visibility – Choose whether to display or hide pricing.

     • Description – Provide a detailed overview of the product’s features and applications.

     • Specification – Add technical and functional details.

     • Warranty & Support – Outline warranty terms and after-sales support policies.

     • Refund & Shipping Policy – Define return conditions, refund policies, and shipping methods.

   • Product Classification (UNSPSC): Use standardized classification to improve discoverability.

     • Product Classification: Search or select the correct UNSPSC category step by step.

   • Harmonized System (HS): Use standardized classification to improve discoverability.

     • HS Code Search: Find and assign the correct Harmonized System code by product name or code reference.

   • Inventory Information: Manage stock levels and product availability.

     • Warehouse Selection: Choose the warehouse where the product is stored.

     • Available Quantity: Enter available stock. Multiple sections can be added if products are stored in more than one warehouse.

   • Documents: Upload visuals and supporting files for credibility and clarity. 

     • Catalogue Images: Upload multiple product images (.jpg, .png, .avif) to visually represent the item.

     • Add Documents: Attach additional resources (.PDF, .Word, .PowerPoint, .Excel) such as datasheets, manuals, or certificates.

3. Submit the Post:

   • Review all details entered across the tabs (General Information, Product Classification, HS Code, Inventory Information, and Documents).

   • Click Publish to publish your product listing or save it as a draft.

📝 How to Create Request for Quotation (RFQ)

The Request for Quotation (RFQ) feature on Jazalla allows buyers to request pricing and terms directly from suppliers, streamlining negotiations and enabling smooth order management. Below is the step-by-step process for creating, sending, and managing an RFQ.

• Initiating an RFQ: 

  • From the Product Listing Page, click the Request Quote button located on the right side of the listing.

  • You will be redirected to the RFQ Form Page.

• Completing the RFQ Form: Fill in the required details to ensure suppliers have complete information: 

  • Quantity – Enter the number of units required.

  • Delivery Date – Specify the expected delivery date.

  • Purchase Category – Select the relevant purchase category for proper classification. (e.g., Fixed Asset, Purchase Inventory).

  • Delivery Mode – Indicate the preferred delivery method (e.g., EX-Work, Delivery at Place).

  • Request Details – Provide any additional requirements, terms, or clarifications.

  • Attachment – Upload supporting files (e.g., drawings, specifications, documents).

Once completed, click Save Request to submit your RFQ.

✅ Providing detailed and accurate information at this stage helps suppliers prepare precise quotations, reducing back-and-forth clarifications.

• Chat Integration: 

  • After submission, you will be redirected to the Chat Module where your RFQ is logged.

  • The supplier instantly receives a notification and can view your request in their chat.

• Supplier Response: 

  • Within the chat, the supplier reviews the RFQ details.

  • They use the Respond button to prepare and send their official quotation.

  • The buyer receives this response directly in the chat thread for review.

• Buyer Review and Acceptance: 

  • The buyer reviews the supplier’s RFQ response, including pricing, terms, and delivery details.

  • If acceptable, the buyer clicks Accept Response to confirm. 

  • Once accepted, the RFQ is converted into an Order.

• Order Confirmation and Invoice: 

  • The supplier reviews the confirmed order and formally accepts it.

  • The supplier then generates and submits an Invoice through the system.

  • The buyer reviews the invoice and, upon acceptance, the process is forwarded to the Accounting Department for payment handling.

✅ This structured workflow ensures a seamless transition from inquiry to confirmed order and payment, maintaining transparency for both buyers and suppliers while keeping all communication centralized within the platform’s chat system.

📝 Manage RFQ History/Logs

The RFQ History/Logs page provides a complete record of all quotation activities, ensuring transparency and easy tracking of each request. Every RFQ initiated by your company is automatically saved and displayed in a structured table format. From this page, you can monitor the full lifecycle of an RFQ — from creation, supplier responses, and order issuance, to invoice generation and payment status.

Each row represents a unique RFQ, showing key details such as RFQ number, issuing party, recipient, order number, invoice number, total amount, and current payment status. This allows both buyers and suppliers to quickly identify the progress and financial standing of their transactions.

The right sidebar actions make the page highly interactive. Users can instantly open chat to view the complete communication history, review all shared details, and continue negotiations. Once an invoice is issued, the system also provides a Make Payment option directly from the sidebar, ensuring a smooth transition from quotation to financial settlement.

✅ This page acts as a centralized logbook of all RFQ activities, combining order tracking, financial monitoring, and communication history in one place for maximum efficiency.