Delivery Order Management provides suppliers with a centralized platform to manage, track, and document all product deliveries issued to buyers. It streamlines the sales delivery process by allowing suppliers to generate delivery notes, confirm dispatches, and update delivery statuses in real time. The system ensures complete visibility across every stage—from order acceptance to final goods receipt—helping suppliers maintain accuracy, compliance, and transparency in all outbound deliveries.

✅ How to access Delivery Orders

By reducing manual documentation and ensuring real-time coordination with buyers, Delivery Orders Management enhances operational efficiency, improves fulfillment accuracy, and strengthens supplier–buyer collaboration. It also supports compliance through automated recordkeeping and digital proof of delivery.

1. Log In: Sign in to your Jazalla account using your credentials on the Jazalla platform.

2. Navigate to Sales Management: From the left sidebar menu, click on Sales Management.

3. Select Delivery Orders: Within the sales management, locate and click on delivery orders. This will take you to the dedicated page where all available options are displayed

📝 How to Create Delivery Orders

To create a Delivery Order from Sales Order Management, the supplier navigates to the Orders Management section within Sales Management and selects an order with the status “Accepted.” From the order list page, the supplier clicks the “Create Delivery Order” button, which automatically retrieves all relevant details such as buyer information, delivery address, item list, quantities, and delivery mode (e.g., DAP or EXW). Once the delivery order is generated, it will automatically appear under the Delivery Orders section on the supplier’s side and under the Goods Receipt section on the buyer’s side, ensuring full visibility for both parties.

🚚 How to Manage Delivery Orders

Once a delivery order is created from the Sales Order Management, suppliers can efficiently manage the entire delivery process through the Delivery Orders page. This section provides a complete overview of all delivery transactions, with real-time tracking and document management features. 

Each record in the list displays key information, including Order ID, Issued By (Buyer), Mode (e.g., DAP or EXW), Delivery Date, Items & Quantity, and the Current Delivery Status. Suppliers can easily identify the stage of each order using visual status indicators such as Order Accepted, Delivery Note Issued, Item Dispatched, Item Delivered, and Delivery Completed.

From the Action column, suppliers can:

• View Details: Access the full delivery order information and progress timeline.

• Download Delivery Note (PDF): Available once the delivery note has been issued.
  

• Action Options: 

  • Issue Delivery Note – Generates an official delivery note document and updates the status.

  • Mark Item Dispatched – Confirms that goods have been released from the warehouse.

  • Mark Item Delivered – Indicates that the shipment has successfully reached the buyer.

The Delivery Order Details Page provides a stepwise progress view, ensuring clear tracking of each stage in the workflow. For EXW (Ex-Works) deliveries, the Item Delivered step is skipped—buyers collect the goods directly and only need to mark them as received.