The Non-Compliance List in Jazalla’s Project Management module serves as a centralized record for tracking and managing all reported issues, defects, or non-conformities identified by clients during project execution or review. It acts as a bug or issue tracking system, ensuring that every reported concern is documented, assigned, and resolved in a structured and transparent manner.

When a client reviews completed work and identifies an issue — such as a technical defect, quality deviation, or missing requirement — it is logged into the Non-Compliance List. Each entry includes details such as the project name, issue title, description, assigned team member, and current resolution status.

✅ How to access Non-Compliance List

Jazalla’s Non-Compliance List is an integral part of the Project Management module, allowing both internal teams and clients to monitor and manage reported issues. To access it: 

1. Log In: Sign in to your Jazalla account using your credentials on the Jazalla platform.

2. Navigate to Project Management: From the left sidebar menu, click on Project Management.

3. Select Non-Compliance: Within the Project management, locate and click on non-compliance. This will take you to the dedicated page where all available options are displayed.

📋List Display: The Non-Compliance List View displays all client-reported issues in a clear, structured table format for easy review and tracking. The list includes the following details:

• Each row in the Task List table displays essential information such as:

  • ID – Unique identification number for each reported issue.

  • Issue Title – A short title describing the problem or defect.

  • Project Title – The project under which the issue was identified.

  • Status – Indicates whether the issue is Open, In Progress, Resolved, or Closed.

  • Priority – Defines the urgency level of the issue (Low, Medium, High, Critical).

  • End Date – The expected resolution or due date for closing the issue.

  • Created By – The client or internal user who reported the issue.

  • Assigned To – The team member responsible for resolving the issue.

  • Attachments – Displays the number of files, screenshots, or supporting documents linked to the issue.

  • Messages – Shows the number of comments or discussions exchanged within the issue thread.

🧾How to Issue a Non-Compliance Report: To record a new issue or defect found during project review, users can issue a Non-Compliance Report within the Project Management module. The form captures all necessary details to describe the issue, define responsibility, and track its resolution progress. 

• Input Fields in the Non-Compliance Form

  • Title: Enter a short title that summarizes the issue or defect.

  • Priority: Select the urgency or impact level (Low, Medium, High, Critical).

  • Status: Choose the current status of the issue (Open, In Review, Resolved, or Closed).

  • Description: Provide a detailed explanation of the issue, including observations or quality concerns.

  • Attachment: Upload any supporting files, such as images, test results, or reports related to the issue.

  • Start Date: Specify the date when corrective action is planned to begin.

  • Due Date: Set the expected completion date for resolving the issue.

  • Assigned To: Select the team member or department responsible for addressing the issue.

🧾Note: 

• Project Owner (Client) can access and fill in the following fields: Title, Priority, Status, Description, and Attachment.

• Project Executor (Service Provider / Contractor) can access and update the following fields: Start Date, Due Date, and Assigned To